Casablanca airport arrivals guide for tourists

Casablanca Airport Arrivals Guide for Tourists

Mohammed V airport in Casablanca is the first image of Morocco that most international tourists see. Navigating the arrivals hall smoothly, understanding the procedures and choosing the right transport are crucial steps for starting your journey on the right foot. This complete guide accompanies you at every stage.

Terminals: Where Are You Landing?

Mohammed V airport has three arrivals zones depending on your airline:

• Terminal 1: The majority of international flights (Air France, Emirates, Iberia, Turkish Airlines, Royal Air Maroc international)
• Terminal 2: Royal Air Maroc domestic and regional flights
• Low-cost terminal: Ryanair, easyJet, Vueling and other budget carriers

Check your terminal on your boarding pass before landing.

Arrival Procedures Step by Step

1. Passport Control

Present your valid passport or identity card (for EU citizens). Most Western tourists do not need a visa for stays under 90 days in Morocco. Dedicated desks exist for families and passengers with reduced mobility.

2. Baggage Collection

Follow signs for "Baggage Reclaim". The carousel number for your flight is shown on the screens. Allow 15 to 30 minutes. Free trolleys are available. In case of loss or damage, report it immediately to your airline.

3. Customs

Green channel for tourists with standard luggage. Red channel if you are carrying goods exceeding permitted allowances (1 litre of alcohol, 200 cigarettes, etc.).

4. Exit to the Public Arrivals Hall

Once through customs, you are in the public hall. Here you will find your Welcomorocco driver (if booked), ATMs, currency exchange, car hire desks and mobile phone shops.

Services Available for Tourists

• Money: ATMs (Moroccan dirhams) and currency exchange offices available before and after customs
• Mobile: Maroc Telecom, Orange and inwi shops for local SIM cards (~30–50 DH)
• Wi-Fi: Free throughout the terminal
• Food and drink: Cafes and restaurants open continuously
• Tourist information: ONMT (Moroccan National Tourism Office) desk in the hall

Transport to the City

From the arrivals hall, you have several options:

• Welcomorocco private transfer: Driver with sign, fixed price, guaranteed comfort
• ONCF train: Level -1 of T1, departure every 30–60 min, ~50 DH
• Grand taxi: Official queue at the terminal exit, negotiated fare
• Car hire: Desks in the T1 arrivals hall

Specific Tips for Tourists

• Ignore people who spontaneously offer you a taxi inside the terminal
• If you are lost, look for the ONMT information desk or ask a uniformed officer
• The airport is secure — do not be alarmed if you see armed military or police
• Prices displayed in airport shops are in Moroccan dirhams
• The airport pharmacy is available if you need urgent medication

With this guide and a private transfer booked in advance, your arrival at Mohammed V airport in Casablanca will be a smooth, stress-free experience.